Faqs

I have a question, how can I reach AMOR?
You can either send an e-mail to Amorcollections@gmail.com or call us on +31 (0)73-6565140 or +31-(0)611167274

I have bought a product from your web shop, can I return or exchange it for another shawl?
Yes you can! Please check the return policy on return and refund.

If I want to buy an AMOR shawl, how can I find out whether it’s a thick/warm shawl or a thin shawl?
We do our best to describe the shawls as detailed and clearly as possible in our web shop. However, if you have any questions: please don’t hesitate to contact our customer service via Amorcollections@gmail.com or call us on +31 (0)73-6565140 or +31-(0)611167274

How should I treat my AMOR shawl? Can I put it in the washing machine?
Never put an AMOR shawl in the washing machine! Check the hangtag to see how to take care of it. You can also find more information by clicking on materials and techniques.

Can I iron my AMOR shawl?
Most of our fabrics can be ironed. However, never iron the sequins or the embroidery! You can also find more information by clicking on materials and techniques.

I have received an AMOR shawl as a present, however I prefer another shawl, can I exchange?
If the person who gave the present to you bought it in at off line store, you should check with the store. If it has been bought from our own web shop: no problem! Please check our return policy by clicking on return and refund.